Privacy Policy

Effective January 1, 2020

Welcome to PigTracks.co (the "Site") operated by Nesso Services Inc. ("PigTracks®," "we," "our," or "us"). PigTracks® is a provider of online pig tracking and management software that provides real-time visibility of pipeline projects. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to the users of the Site who visit without transacting business and those who transact business on the Site ("Visitors") and make use of the various services offered by PigTracks® (collectively, "Services").

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect the following information from all of our Visitors:

  • The names, addresses, phone numbers and email addresses of Visitors who create accounts or sign up for our services.
  • Information that Visitors upload to their accounts, including pipeline surveys and tracking information.
  • Information automatically collected through the Site. This may include your IP address, location, device information, referring page, and information about how you use the Site.

Third Parties

We employ other companies and individuals to perform functions on our behalf. Examples include providing marketing assistance, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, processing credit card payments, and providing customer service. These third parties have access to Personal Information needed to perform their functions, but they may use this information only in accordance with this Privacy Policy. In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

We use top tier, third party data hosting providers’ (HubSpot, Mapbox, AWS, and Microsoft Azure) to host our Services on servers located in the U.S. If you are a non-U.S. resident, this means that your personal information will be transferred to the U.S.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors in response to specific inquiries, or to provide requested information.

Marketing

If you so elect when providing us with your Personal Information, we may use your Personal Information to provide you with emails, mailings or phone calls concerning our products and event information, newsletters, surveys, customized information for you and other information related to our business. We may also use your Personal Information for the marketing and/or promotion of our products or services. If you do not want to have your Personal Information used for these purposes, do not provide us with your Personal Information.

Removal requests

If you wish for us to delete your Personal Information from our records, send us an email at support@pigtracks.co with the subject line of the email stating "Personal Information" and advise us of the Personal Information that you want removed from our records, e.g. name, address, email address, etc. Upon receipt of this email from you, we will delete your Personal Information from our records.

With whom may the information may be shared?

We may share information about our Visitors, including the demographics of our Visitors, with our affiliated agencies and third-party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information that we collect is securely stored and is not accessible to third parties or PigTracks® employees except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us.

Use of Cookies

We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user’s computer by a web server based on the permissions set in a user’s browser software. We may use cookies to allow us to automate access and data entry functions of our Site such as to correlate information for interactions you may have while at the Site (if any), tailor the Site to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of the Site to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update the Site effectively. You may adjust your web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. Be aware that if you elect not to accept cookies, the Site may not function properly or permit access.

Disclosure of Personally Identifiable Information to comply with law.

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors.

How does the Site keep Personally Identifiable Information secure?

The Personally Identifiable Information of our Visitors is only accessible to a limited number of qualified people who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors for any such occurrences.

Children

We do not market the Site to children, nor do we collect any Personally Identifiable Information from any child younger than 13 years of age. If you believe we have collected Personally Identifiable Information from a child younger than 13, please contact us immediately so that we may delete it.

Changes in Privacy Policy

We will let our Visitors know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor has previously requested not be disclosed, we will contact such Visitor to allow such Visitor to prevent such disclosure.

We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at Support@pigtracks.co